❓ Frequently Asked Questions

Check your existing key for brand names, key codes, or numbers. If you're unsure, send us a photo via our contact page—we’ll help identify the right key for you.

We dispatch most orders within 1–2 business days. Delivery across Ireland typically takes 2–4 working days.

We accept all major credit/debit cards, PayPal, and Shopify-secure checkout options.

Yes. If the item is unused and in original condition, you can return it within 14 days. Please visit our Returns & Refunds page for details.

Yes, all our products are selected to meet Irish standards and are commonly used by trade professionals and homeowners across the country.

Yes! If you're a locksmith or tradesperson, reach out through our Contact Us page for trade rates and bulk order options.

Absolutely. You can reach us via email or phone—we’re happy to help with product selection or general queries.